customer-intel - Synthesize customer feedback and identify pain points
Aggregates and analyzes customer feedback across multiple sources to identify patterns, prioritize pain points, and inform product decisions.
Tags
Updated: 2026-09-23Capabilities
Typical Inputs
Typical Outputs
What this skill does
- Gather customer feedback from sources
- Build dated evidence ledger
- Deduplicate repeated evidence records
- Categorize findings into feedback themes
- Cross-reference themes with product roadmap
- Generate customer intelligence report
Inputs
- Meeting notes
- Customer person pages
- Dedicated feedback captures
- Project records
- Specified timeframe or customer name
Outputs
- Customer intelligence report
- Source ledger and deduplication decisions
- Themes with independent counts
- Action recommendations
- Write receipts and read-back results
Requirements
- Access to vault directory files
- Explicit user confirmation before file changes