customer-meeting-intelligence - Automated customer meeting intelligence platform
Automates pre-call briefings, post-meeting action items, and customer context gathering for customer-facing calls
Tags
Updated: 2026-05-28Capabilities
Typical Inputs
Typical Outputs
What this skill does
- scan calendar for customer meetings
- gather account context from multiple sources
- generate pre-call briefings
- post briefings to Slack
- extract action items from meeting notes
- process Fellow.ai meetings
- process Gmail Gemini notes
- generate Slack drafts
- collect approval reactions
- filter meetings by participant
- link threads for continuity
- track recent escalations
- monitor billing alerts
- analyze usage patterns
- track Salesforce opportunities
Inputs
- Fellow.app API key
- Slack bot token
- calendar data
- Gmail email data
- Fellow.ai meeting notes
- billing agent data
- support ticket data
- Salesforce data
- customer communication history
- escalation tracking data
- meeting transcripts
- usage monitoring data
Outputs
- Slack pre-call briefings
- meeting action items
- Slack draft messages
- approved meeting notes
- thread-linked messages
Requirements
- Fellow.app API access
- Slack bot with chat:write scope
- Slack bot with reactions:write scope
- Gmail/Calendar access via gog CLI
- configuration file
- cron job scheduler
- Linux/bash environment