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customer-onboarder - Run the Day-0 customer onboarding playbook

Runs the new-customer onboarding checklist across email, scheduling, Notion, Slack, CRM, and milestone tracking.

Tags

Updated: 2026-10-06

Capabilities

Typical Inputs

Typical Outputs

What this skill does

  • Read brand context
  • Resolve customer records
  • Resolve plan tiers
  • Check duplicate onboarding
  • Select tier playbooks
  • Compute milestone dates
  • Create Gmail drafts
  • Schedule kickoff calls
  • Create Notion workspaces
  • Notify CS teams
  • Track onboarding milestones
  • Write CRM audit trails

Inputs

  • Customer record
  • Plan tier
  • Trigger source
  • Manual override flag
  • Brand context files
  • CRM database ID
  • Customer database ID
  • Trigger event timestamp

Outputs

  • Welcome email draft
  • Kickoff booking
  • Notion customer workspace
  • Slack notification
  • Milestone schedule
  • CRM audit trail
  • Onboarding status

Requirements

  • Active brand configuration
  • Read access to brand files
  • Stripe MCP access
  • Calendly MCP access
  • Gmail MCP access
  • Notion MCP access
  • Slack MCP access
  • CRM database access
  • Customer database access
  • DEFAULT_BRAND environment variable
  • Configured customer database setting

Source

  • Spec: SKILL.md

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customer success
customer onboarding
CRM automation
workflow orchestration
Notion
Stripe
Gmail
Slack
Read brand context
Resolve customer records
Resolve plan tiers
Check duplicate onboarding
Customer record
Plan tier
Trigger source
Welcome email draft
Kickoff booking
Notion customer workspace