customer-success-manager - Customer success health scoring and risk analysis
Analyzes SaaS customer health scores, predicts churn risk tiers, and identifies expansion opportunities using Python CLI tools.
Tags
Updated: 2026-09-21Capabilities
Typical Inputs
Typical Outputs
What this skill does
- Calculate customer health scores
- Predict churn risk tiers
- Identify expansion opportunities
- Generate text and JSON reports
Inputs
- Customer portfolio JSON file
- Customer usage and engagement data
Outputs
- Formatted text health reports
- Machine-readable JSON analysis files
Requirements
- Python 3.7 or higher
- Python standard library