freshdesk - Freshdesk Customer Support Ticket Management
Manage support tickets, contacts, and knowledge base via Freshdesk API
Tags
Updated: 2026-02-13Capabilities
Typical Inputs
Typical Outputs
What this skill does
- list tickets
- get ticket
- create ticket
- update ticket
- reply to ticket
- list contacts
- search tickets
Inputs
- Freshdesk domain
- Freshdesk API key
- ticket data
- contact data
- search queries
Outputs
- ticket lists
- ticket details
- created tickets
- updated tickets
- ticket replies
- contact lists
Requirements
- FRESHDESK_DOMAIN environment variable
- FRESHDESK_API_KEY environment variable