freshdesk - Freshdesk Support Ticket Management
Manage support tickets, contacts, and knowledge base via Freshdesk API
Tags
Updated: 2026-02-13Capabilities
Typical Inputs
Typical Outputs
What this skill does
- list tickets
- get ticket
- create ticket
- update ticket
- reply to ticket
- list contacts
- search tickets
Inputs
- API key
- domain name
- ticket ID
- ticket data
- reply content
- search query
Outputs
- ticket list
- ticket details
- ticket creation result
- ticket update result
- reply confirmation
- contact list
- search results
Requirements
- Freshdesk domain environment variable
- Freshdesk API key environment variable
- API access