freshservice-automation - Automate Freshservice ITSM tasks via Rube MCP
Automates Freshservice IT Service Management operations including ticket management, service requests, and bulk updates via Rube MCP.
Tags
Updated: 2026-09-20Capabilities
Typical Inputs
Typical Outputs
What this skill does
- List and search tickets
- Create new tickets
- Bulk update tickets
- Create tickets via outbound email
- Submit service catalog requests
Inputs
- Ticket details
- Ticket search parameters
- Service catalog item display IDs
- Ticket field updates
Outputs
- Freshservice tickets
- Ticket search results
- Submitted service requests
- Outbound email notifications
Requirements
- Rube MCP server configuration
- Active Freshservice connection via Rube MCP