freshservice-automation - Automate Freshservice ITSM operations via Rube MCP
Automates Freshservice ITSM tasks including ticket management, bulk updates, service requests, and outbound emails using Rube MCP.
Tags
Updated: 2026-09-19Capabilities
Typical Inputs
Typical Outputs
What this skill does
- List and search tickets
- Get ticket details
- Create new tickets
- Bulk update tickets
- Create outbound email tickets
- Submit service requests
Inputs
- Ticket search parameters and filters
- Ticket IDs and fields to update
- Ticket creation details
- Service catalog item display IDs
- Requester email addresses
Outputs
- Freshservice ticket records
- Service catalog requests
- Outbound email notifications
- Ticket search and detail results
Requirements
- Rube MCP server endpoint
- Active Freshservice connection in Rube MCP