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journey-map - Create User Journey Maps

Create structured user journey maps tracing persona actions, touchpoints, emotions, pain points, and opportunities

Tags

Updated: 2026-05-09

Capabilities

Typical Inputs

Typical Outputs

What this skill does

  • define journey scope
  • map journey stages
  • detail stage actions
  • detail stage touchpoints
  • capture user emotions
  • identify pain points
  • identify opportunities
  • review with experts
  • validate with user
  • write journey document
  • read persona cards
  • create emotional curve
  • generate pain point table

Inputs

  • persona and scenario
  • workspace path
  • persona cards
  • event storm file
  • product manager definition
  • domain expert definitions
  • expert agent files

Outputs

  • journey map document
  • journey map file
  • structured journey document

Requirements

  • Read tool access
  • Write tool access
  • Glob tool access
  • Agent tool access
  • CLAUDE_SKILL_DIR environment

Source

  • Spec: SKILL.md
user journey
persona
ux design
workflow analysis
product management
service design
define journey scope
map journey stages
detail stage actions
detail stage touchpoints
persona and scenario
workspace path
persona cards
journey map document
journey map file
structured journey document