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mom-test - Plan customer conversations that reveal real behavior

Guides customer conversations toward past behavior, concrete facts, commitments, and unbiased questions instead of opinions or compliments.

Tags

Updated: 2026-10-15
customer interviewscustomer discoveryuser researchidea validationproduct strategy

Capabilities

Design unbiased interview questionsScore conversations from 0–10Identify leading questionsExtract past-behavior evidence

Typical Inputs

Customer interview goalsInterview questionsConversation transcripts

Typical Outputs

Interview question setsConversation scoresImprovement recommendations

What this skill does

  • Design unbiased interview questions
  • Score conversations from 0–10
  • Identify leading questions
  • Extract past-behavior evidence
  • Assess commitment signals
  • Suggest concrete improvements

Inputs

  • Customer interview goals
  • Interview questions
  • Conversation transcripts
  • Customer feedback
  • Customer discovery context

Outputs

  • Interview question sets
  • Conversation scores
  • Improvement recommendations
  • Behavioral evidence summaries
  • Customer feedback interpretations

Requirements

    Source

    • Spec: SKILL.md

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