opportunity-framing - Transform feature requests into customer needs
Frame customer opportunities as unmet needs, pain points, and desires rather than solutions.
Tags
Updated: 2026-05-09Capabilities
Typical Inputs
Typical Outputs
What this skill does
- frame customer opportunities
- transform feature requests
- validate opportunity statements
- distinguish problems from solutions
- strip solution language
- identify underlying needs
- apply quality tests
- organize opportunities by journey phase
Inputs
- customer feedback
- feature requests
- opportunity statements
- customer interview quotes
- customer stories
Outputs
- framed opportunity statements
- validated opportunity statements
- identified customer needs
- problem statements
Requirements
- Opportunity Solution Tree framework
- customer research context