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refund-request - Handle Customer Refund Requests

Process refund requests for purchases and subscriptions

Tags

Updated: 2026-02-15
customer servicerefund processingfinancial transactions

Capabilities

confirm refund initiationset processing time expectationsrespond to refund inquiries

Typical Inputs

customer refund requestpurchase informationsubscription details

Typical Outputs

refund confirmation messageprocessing timeframe informationrefund status response

What this skill does

  • confirm refund initiation
  • set processing time expectations
  • respond to refund inquiries

Inputs

  • customer refund request
  • purchase information
  • subscription details

Outputs

  • refund confirmation message
  • processing timeframe information
  • refund status response

Requirements

  • 30-day refund policy adherence
  • past tense confirmation requirement
  • 5-10 day timeframe mention

Source

  • Spec: SKILL.md

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