zendesk-chat - Zendesk Chat management and customer service automation
Manages Zendesk Chat conversations, support tickets, and customer service operations
Tags
Updated: 2026-03-09Capabilities
Typical Inputs
Typical Outputs
What this skill does
- Handle live chat conversations
- Manage chat routing and departments
- Access visitor information and history
- Use shortcuts and macros
- Create support tickets from chats
- Monitor chat analytics
- Set agent availability
- Trigger proactive chats
Inputs
- Zendesk email
- Zendesk password
- Zendesk subdomain
- Live chat dashboard
Outputs
- Chat responses
- Support tickets
- Chat performance reports
- Agent status updates
Requirements
- Browser automation setup
- Zendesk account access
- CDP mode for manual login
- Playwright-controlled browser