zendesk - Zendesk Customer Support Management Platform
Manage customer support with Zendesk's comprehensive help desk platform
Tags
Updated: 2026-02-17Capabilities
Typical Inputs
Typical Outputs
What this skill does
- Create support tickets
- Update ticket status
- Search tickets
- Apply macros
Inputs
- Zendesk subdomain
- Zendesk API token
- Customer email
- Ticket ID
Outputs
- Support tickets
- Customer profiles
- Help center articles
- Support metrics
Requirements
- Zendesk subdomain configuration
- Zendesk API token authentication
- Agent role permissions
- Playwright browser automation support
