zendesk - Manage customer support with Zendesk
Manage customer support with Zendesk's help desk platform.
Tags
Updated: 2026-02-17Capabilities
Typical Inputs
Typical Outputs
What this skill does
- create support tickets
- update support tickets
- resolve support tickets
- manage customer information
- search help center articles
- create help center articles
- apply macros
- access support metrics
Inputs
- Zendesk subdomain
- Zendesk email
- Zendesk API token
- authenticated browser session
Outputs
- created support tickets
- updated support tickets
- customer profiles
- help center articles
- applied macros
- support reports
Requirements
- Zendesk account
- API access enabled
- API token
- browser automation setup
- canifi environment